Privacy Policy

Last updated: June 2026

GVC Fragrances ("we", "us", "our") is an independent fragrance house based in Cairo, Egypt, operating at gvcfragrances.com. This policy describes how we handle your personal information — clearly and without the language designed to obscure rather than inform.

What We Collect

When you place an order, we collect what we need to fulfill it: your name, delivery address, phone number, and email. If you contact us, we retain those communications. We also collect standard browsing data — session information, device type, pages visited — to understand how the site performs. Payment details are processed entirely by our certified payment providers; we do not see or store your card information.

How We Use It

Your information is used to process and deliver your order, keep you informed about its status, and respond to your enquiries. If you have opted in, we may share news about new fragrances and collections. We do not sell, rent, or trade your personal data to third parties. We do not use it for purposes unrelated to your relationship with GVC Fragrances.

Third-Party Services

We work with a small number of trusted services to operate the site: payment processors, delivery partners, and analytics tools. Each operates under its own privacy commitments and applicable Egyptian law. We share only the minimum data they need to perform their role.

Data Retention

We retain order records for as long as required under Egyptian commercial and tax regulations. Communication history is kept for up to three years. If you ask us to delete your data, we will — except where retention is a legal obligation.

Your Rights

You may access the personal data we hold about you, request corrections, ask us to delete it, or withdraw consent to marketing communications at any time. Write to us at tariq.kamel.sayed@outlook.com or reach us on WhatsApp. We respond within seven business days.

Cookies

We use cookies for core site functionality, anonymous traffic analytics, and preference memory. We do not use third-party advertising cookies. You can manage your cookie preferences in your browser settings at any time — with no effect on your ability to browse or purchase.

Security

All data transmitted through gvcfragrances.com is encrypted via SSL/TLS. Payment transactions are handled by PCI-compliant processors. We take reasonable technical and organisational measures to protect your information, though no transmission over the internet carries a zero-risk guarantee.

Contact

For any privacy-related questions or requests, contact us at tariq.kamel.sayed@outlook.com, via WhatsApp at +20 012 8271 1117, or at our office: 39A Al Mataryiah Street, Zeitoun, Cairo, Egypt.